OUR CANCELLATION & RETURN POLICY .
Thank you for shopping at arenass.in
If you are not entirely satisfied with your up purchase, we're here to help.
Exchange or Return for a Refund
The products can be returned within 10 days after they have been received. A new product may be exchanged for another product or returned for a refund.
To be eligible, please make sure that.
The product is in its original packaging
The product isn't used or damaged
Products that do not meet these criteria will not be considered for return.
OUR GOAL IS TO ASSURE YOU COMPLETE SATISFACTION WHEN YOU PURCHASE FROM US.
We conduct Strict In-House Quality Checking of each products We have engaged a team of expert Quality Checker just to ensure no manufacture defect. Also, we give you maximum description of the product including size , Fabric etc.
In very rare case that your merchandise arrives damaged / manufacturing defect / Wrong product delivered, you should email us a camera clicked photos of the same product from all possible angles. You must email us at firstname.lastname@example.org within 48 hours of receiving your order.
To return the products, please submit items change request to customer service via
Email : customer email@example.com
We would request you to send us mail for any return request on firstname.lastname@example.org with the details such as Order Code , Reason for returning the product , Photo of the Defected product which you intend to deliver back to us.
Our quality checking team will check the Authenticity of the defect.
Upon authorization of returns, we will gladly offer you an exchange in terms of coupon code which can be redeemed for the purchase on our website only .If you do not want to place the order we shall provide you the refund for the defective order amount.
All returns are subject to verification by our management team of arenass.in
Our Customers can cancel the Orders if it is taking too much delay from the manufacturer in Pre Booking Zone.
Thumb Rule for Online Shopping:
While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because differences in display output due to lighting and digital photography and color settings and capabilities of monitors or Screens
A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the outfit received.
It is but obvious that Images are graphically enhanced for representative purpose and are glossy whereas Clothes are of Matte Finish.
If you have any question , please contact us with it.
Call & WhatsApp 9830046636
The User Agreement or the documents they incorporate by reference shall be governed and construed in accordance with the laws of India. all disputes arising under this Agreement between You and arenass.in shall be subject to the exclusive jurisdiction of courts at Kolkata, India.
Your Order will be confirmed after we receive the Payment and also the product availability status will be checked after receiving YOUR PAYMENT, there are chances, EVEN AFTER payment the product MAY NOT be available, we provide Easy Refund or Adjustment if that Case Occurs.